From 19d12f51fbb8e3796e1d67bf0f704d55af66cc4a Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 01:40:38 +0100 Subject: [PATCH 1/7] Update FAQ: improve "Find Help" section - moved "Find help" section to the top - removed intro text as friendica helpers link is redundant and it is unlikely for users to create a secondary account to post to the helpers forum should their primary account get stuck (a description how to post to that forum should be added later) - moved mailing list to the bottom of contact list - added XMPP URI link - added IRC weblink to Kiwi webchat - added matrix webchat link --- doc/FAQ.md | 30 ++++++++++++++---------------- 1 file changed, 14 insertions(+), 16 deletions(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index ed9d2bbc50..e381c1b936 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -5,6 +5,7 @@ Frequently Asked Questions - FAQ User +* **[Where I can find help?](help/FAQ#help)** * **[Why do I getting warnings about certificates?](help/FAQ#ssl)** * **[How can I upload images, files, links, videos and sound files to posts?](help/FAQ#upload)** * **[Is it possible to have different avatars per profile?](help/FAQ#avatars)** @@ -14,7 +15,6 @@ User * **[Can I subscribe to a hashtag?](help/FAQ#hashtag)** * **[How to create a RSS feed of the stream?](help/FAQ#rss)** * **[What friendica clients can I use?](help/FAQ#clients)** -* **[Where I can find help?](help/FAQ#help)** Admins @@ -26,6 +26,19 @@ Admins User -------- + + +### Where I can find help? + +If this FAQ does not answer your question you can always reach out to the community via the following options: + + * [Friendica Support Forum](https://forum.friendi.ca/~helpers) + * [XMPP](xmpp:support@forum.friendi.ca?join) + * [IRC](https://webchat.freenode.net/?settings=#friendica) + * Matrix: #friendi.ca or #friendica at matrix.org + * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) + * [Mailing List Archive](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) you can subscribe to the list by sending an email to ``support-request(at)friendi.ca?subject=subscribe`` + ### Why do I get warnings about SSL certificates? @@ -181,21 +194,6 @@ Here is a list of known working clients: Depending on the features of the client you might encounter some glitches in usability, like being limited in the length of your postings to 140 characters and having no access to the [permission settings](help/Groups-and-Privacy). - - -### Where I can find help? - -If you have problems with your Friendica page, you can ask the community at the [Friendica Support Group](https://forum.friendi.ca/profile/helpers). -If you can't use your default profile you can use an account at a public site [list](https://dir.friendica.social/servers). - -In case you do not want to set up another account on Friendica, you can also use one of the following channels to reach out for help: - - * [Friendica Support Forum](https://forum.friendi.ca/~helpers) - * [Mailing List Archive](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) you can subscribe to the list by sending an email to ``support-request(at)friendi.ca?subject=subscribe`` - * XMPP/Jabber MUC: support(at)forum.friendi.ca - * IRC: #friendica at irc.freenode.net - * Matrix: #friendi.ca or #friendica at matrix.org - Admin -------- From 3fef0078cbecdbce5ab5c013fef16b553a212b38 Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 01:44:24 +0100 Subject: [PATCH 2/7] Improve Find Help section - removed old matrix entry --- doc/FAQ.md | 1 - 1 file changed, 1 deletion(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index e381c1b936..d11ac8fc2a 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -35,7 +35,6 @@ If this FAQ does not answer your question you can always reach out to the commun * [Friendica Support Forum](https://forum.friendi.ca/~helpers) * [XMPP](xmpp:support@forum.friendi.ca?join) * [IRC](https://webchat.freenode.net/?settings=#friendica) - * Matrix: #friendi.ca or #friendica at matrix.org * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) * [Mailing List Archive](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) you can subscribe to the list by sending an email to ``support-request(at)friendi.ca?subject=subscribe`` From d11583cd95d55a42cebcbd7aa4387a26895dc7c9 Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 01:46:36 +0100 Subject: [PATCH 3/7] Reduce mailing list info - all necessary info can be found on the mailman site --- doc/FAQ.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index d11ac8fc2a..ab78a7c0cf 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -36,7 +36,7 @@ If this FAQ does not answer your question you can always reach out to the commun * [XMPP](xmpp:support@forum.friendi.ca?join) * [IRC](https://webchat.freenode.net/?settings=#friendica) * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) - * [Mailing List Archive](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) you can subscribe to the list by sending an email to ``support-request(at)friendi.ca?subject=subscribe`` + * [Mailing List](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) ### Why do I get warnings about SSL certificates? From a51cea90259dd178b3542cb871811f0bcb7ecea6 Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 01:50:28 +0100 Subject: [PATCH 4/7] XMPP link - [XMPP](xmpp://support@forum.friendi.ca?join) --- doc/FAQ.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index ab78a7c0cf..495a0ef622 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -33,7 +33,7 @@ User If this FAQ does not answer your question you can always reach out to the community via the following options: * [Friendica Support Forum](https://forum.friendi.ca/~helpers) - * [XMPP](xmpp:support@forum.friendi.ca?join) + * [XMPP](xmpp://support@forum.friendi.ca?join) * [IRC](https://webchat.freenode.net/?settings=#friendica) * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) * [Mailing List](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) From 0f9184c3903a1df0a40bcbce2d776cd8bdcb3a74 Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 01:56:22 +0100 Subject: [PATCH 5/7] XMPP URI link --- doc/FAQ.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index 495a0ef622..ab78a7c0cf 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -33,7 +33,7 @@ User If this FAQ does not answer your question you can always reach out to the community via the following options: * [Friendica Support Forum](https://forum.friendi.ca/~helpers) - * [XMPP](xmpp://support@forum.friendi.ca?join) + * [XMPP](xmpp:support@forum.friendi.ca?join) * [IRC](https://webchat.freenode.net/?settings=#friendica) * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) * [Mailing List](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) From e52d5bcca023267d41bcaf755ffcdcbdecdf02d9 Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 02:32:10 +0100 Subject: [PATCH 6/7] XMPP URI and markdown are no friends (yet) https://github.com/github/markup/issues/202 https://github.com/gjtorikian/html-pipeline/pull/307 https://github.com/github/opensource.guide/pull/807 amazing that this is still not working in 2021 --- doc/FAQ.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index ab78a7c0cf..42ff4174eb 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -33,7 +33,11 @@ User If this FAQ does not answer your question you can always reach out to the community via the following options: * [Friendica Support Forum](https://forum.friendi.ca/~helpers) - * [XMPP](xmpp:support@forum.friendi.ca?join) + * XMPP support(at)forum.friendi.ca + * [IRC](https://webchat.freenode.net/?settings=#friendica) * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) * [Mailing List](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) From 0338e89611f7a0cadc394f2c9d67bb25dd7acb23 Mon Sep 17 00:00:00 2001 From: foss- Date: Mon, 25 Jan 2021 02:33:21 +0100 Subject: [PATCH 7/7] omit space in find help listing --- doc/FAQ.md | 9 +++++---- 1 file changed, 5 insertions(+), 4 deletions(-) diff --git a/doc/FAQ.md b/doc/FAQ.md index 42ff4174eb..4d45877d8e 100644 --- a/doc/FAQ.md +++ b/doc/FAQ.md @@ -34,13 +34,14 @@ If this FAQ does not answer your question you can always reach out to the commun * [Friendica Support Forum](https://forum.friendi.ca/~helpers) * XMPP support(at)forum.friendi.ca - * [IRC](https://webchat.freenode.net/?settings=#friendica) * [Matrix](https://matrix.to/#/#friendica-en:matrix.org) * [Mailing List](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) + ### Why do I get warnings about SSL certificates?